Shipping policy
At Missing Genes, we are committed to delivering your orders safely, accurately, and on time. Please review our shipping policy below:
Delivery Locations
We currently ship across India.
At this time, international shipping is not available.
Shipping Charges
🚚 Free Shipping on all orders across India.
There are no additional shipping charges applied at checkout.
Delivery Time
-
Orders are usually processed within 1–2 business days after confirmation.
-
Estimated delivery time is 3–7 business days, depending on your location.
-
Delivery timelines may vary due to unforeseen circumstances such as weather conditions, courier delays, strikes, or other factors beyond our control.
Order Tracking
Once your order has been shipped, a tracking number will be shared with you via SMS or email.
You can track your shipment using the courier partner’s tracking link.
Packaging
All products are carefully packed to ensure they reach you in excellent condition.
If you receive a package that appears damaged, opened, or tampered with, please contact our customer support immediately for assistance.